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Contact Old Spice Customer Service

How to Reach a Person at Old Spice

Verified Contact Information

Toll-Free Number:

  • 1-800-677-7582
Call Now

Old Spice Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Old Spice Phone Number
1 (800) 677-7582
Average Hold Time
00:02:59
Average Calls duration
4 minutes
Old Spice Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Contact Method Distribution
100% phone
View full overview

How to Contact Old Spice?

Most Popular Number:

(800) 677-7582
Total calls: 84 Issues resolved: 6 Last call: Jul 8, 2026

The Old Spice phone number for customer service inquiries is 1-800-677-7582. You can call this helpline Monday to Friday between 9 a.m. and 6 p.m. EST to learn more about the company’s products, ingredients, or suitability for sensitive skin. You can also use this number to report adverse effects, issues with product effectiveness, scent, or packaging defects. In case you have problems with online purchases ordered through Old Spice or P&G, you can call support to discuss returns, exchanges, or refunds. The same number can be used for questions about discounts, offers, or samples. The customer care representatives at this phone line are also ready for your feedback and suggestions.

The company does not provide a direct Old Spice email to reach the customer service team. However, you can submit your request via the official website. Visit the Contact Us page and click the Email tab on the left to fill out the online form with the required information. Provide the details of your inquiry in the text box below and attach files or images if needed. It can be used to file a complaint, share your experience with the company’s products, or offer a suggestion. The customer care agent will get in touch with you to discuss the details as soon as they study your matter.

The Old Spice headquarters address is The Procter and Gamble Company, 2 Procter & Gamble Plaza, Cincinnati, Ohio 45202, United States. You can mail official requests, notices, and other documentation to this office for the Legal Department to handle. You can also contact the company’s representatives to request information about the products, ingredients, or usage instructions. The same Old Spice address can be used to reach the customer service team with your feedback, complaints, and concerns. If there are issues with the purchased items, including packaging defects, scent, or effectiveness, you can report the problem via mail and request a refund or return.

To get in touch with the customer care representatives via the Old Spice website, click the Contact Us button at the bottom of the homepage. Find the Email tab on the left and complete a web form to submit your request. The Old Spice customer service team will study your comments and email you back to provide the required information or offer ways to resolve your issues. To check the company’s support phone number, click the Call tab on the left. Here, you will also find the business hours within which the customer relations agents are available to answer your questions by phone.

PissedConsumer Club

Contact Information

Old Spice Website:

Old Spice Help Center:

Corporate Office Address:

The Procter and Gamble Company
2 Procter & Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

9:00AM - 6:00PM EST Monday - Friday

More contact details

Summary of Old Spice Customer Service Calls

85 TOTAL
CALLS
03:47 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Old Spice?

Product/ Service Question:

  • “Complaint”
  • “Defective product….again”
  • “Burn from one of your products raptor body wash”

Request for Information Question:

  • “I have an ideal and I would like to launch it out and speak to someone.The headquarters, the CEO I know it's a good idea.\nThank you”
  • “Need help”
  • “Question on unavailability of timber fragrance body spray?”

Return/ Replace Question:

  • “Body wash changed color”
  • “They sent me a return coupon that's unusable”
  • “Looking to replace old spice white water”

Refund Question:

  • “Refunds”

Payments and Charges Question:

  • “Expired coupons on products”

Other Question:

  • “Allergic to Old Spice FIJI body wash”
  • “Burned my skin”
  • “Узнать почему нельзя больше купить запах Lagoon, и какой запах наиболее похож на него для замены.”

About

Related Companies

Procter And Gamble, Tide, Charmin, Downy, Swiffer

Summary

Old Spice is a brand of men’s grooming products. It was founded by William Lightfoot Schultz in 1934. Old Spice is manufactured by Procter & Gamble after purchasing the brand in 1990. The company headquarters is based in Cincinnati, Ohio, USA. It is possible to buy the following Old Spice products: body spray, body wash & bar, fragrance, shampoo, and styling. There are also Wolfthorn Wild Collection, Swagger Red Zone, Bearglove Wild Collection, Pure Sport High Endurance, and Pure Sport Red Zone deodorants. Men’s grooming products are distributed across the world. Most Procter & Gamble stores offer coupons with discounts for Old Spice products.

Old Spice reviews and complaints

Old Spice is ranked 241 out of 4416 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

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